Please note that support is offered in English Only at the moment. Two Finger Click on your Database to see a context menu. Open the Databases Manager window by clicking View > Databases Manager menu item.Slide left on your database and tap ‘More…’.Finally, browse for your safe in your Dropbox folder. How to find Debug Sync Log If you’re having trouble with a particular storage provider or sync-ing in general then please include the Debug Sync Log in your message. If your safe was stored on Dropbox, tap the + button and select Link to safe in Dropbox. Click Copy Debug Info on the About screen.Click the Strongbox > About Strongbox menu item in the top left corner.Tap ‘Copy’ above the ‘Debug Info’ section.It would be the browser that then starts that would be the program accessing the web. Tap the version number underneath the ‘About Strongbox’ heading I would not expect PWS to access the Internet when doing a 'Browse to URL', since all it does is either give the URL to the system to use the default browser or start the user's alternate browser with the URL as a parameter.How to find Debug Information If you have already installed Strongbox and you are having trouble please include Debug Information in your request as well as images or screenshots, error descriptions or debug sync logs. Please do this before contacting support. After a couple of tries you'll get the hang of it and off you go, not a problem any more.Please search the help articles first as it will likely get you sorted much more quickly.Īs strange as it sounds, many issues are immediately resolved by restarting your device and making sure you are updated to the latest version on the App Store. you may try to open it with SQLLite DB Browser, DB Explorer or Microsoft Access. Re-size a little your browser window and try again. On plex server side this log messaged pops up: Transcode MDE: Cannot. If it still doesn't work and some random window/program is launched is because Pwsafe is not detecting your browser window in the foreground. Now go to your Pwsafe instance and right click on the field that matches the site's credentials and hit the 'auto-type'. Check that you have a cursor beacon (flashing straight bar) on that text field. Normally you would want to click on the 'username/email' field. 1065: Don't hide notes in Add/Edit dialog box when changing field focus if user chose not to. Also show correct screen in Security Options help. Although convenient, this is a security issue if the user isn't expecting it. Now place the cursor on the first field the 'auto-type' function is supposed to write to. Default changed: 'Browse to URL' does not copy password to clipboard by default. You do that by having that window 'restored', that is NOT maximized, NOT minimized, NOT in the background of any other program/window. Solution: Prepare your web browser window to receive the stream of characters first. Since some keys really are command's shortcuts, the result seems to be somewhat chaotic. is receiving key strokes and interpreting them as commands (user inputs). You'll see that some random program is launched, or the windows menu pops open. This seems to be a problem with setting the default program for opening links, since Browse to URL option sends a command to the default program (web browser). That's why many times, when there's nothing but your browser open, minimized, maximized, or just in the background of another window, it doesn't work. The root of the problem seems to be that the autotype function seems to fetch the instance of the program that is in the foreground, the "outer most" window is what gets the stream of characters.
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